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Don't Be a Prick

Don't Be a Prick

Advice from a professional flight attendant, "Every encounter at an airline starts with the customer's attitude. If a person comes on all demanding or confrontational, I will do everything in my power to make sure they don't get their way. If someone's a dick, I will get on the radio and word will spread, and everyone at this airline will line up behind each other to shut that person down. It's the same wherever you go."

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